Customer Service Company Brazil

Reliable Customer Service Outsourcing in Brazil


Optimize your business operations with a realiable customer service outsourcing in Brazil.

At BPOBR, we specialize in delivering seamless customer experiences through expert customer service solutions tailored to meet your business needs. Our mission is simple—connect your global business to the excellence of Brazilian talent.

Why Choose BPOBR?

  • Expert services tailored to your industry
  • Bilingual agents to bridge communication gaps
  • Reliable 24/7 customer support

Get started today and elevate your customer experience!

Ask For a Quote

hello@bpobr.site

About Us

At BPOBR, we understand the challenges international companies face when expanding their customer experience capabilities.

With years of experience in helping global businesses thrive, we specialize in building customized solutions that cater to every unique business need.

We are based in Rio de Janeiro, and started our business in 2016!

Since then, our team provides exceptional customer interaction and efficient support, enabling smooth communication for companies aiming to connect with Portuguese-speaking markets or English-speaking audiences. With BPOBR, your success is our priority.

brazilian customer support attendant

Our Outsourced Customer Support Services

We are the call center in Brazil you’ve been looking for!

Bilingual Agent Outsourcing

Need seamless communication across different languages? Our bilingual agents are fluent in English and Portuguese, bridging the gap in international communication.

Support for Platforms and Applications

From technical troubleshooting to account management, our expert agents provide customer support outsourcing services in Brazil for web platforms and apps, ensuring your users always receive first-class assistance.

Technical Support Outsourcing in Brazil

Enhance your tech support services with our experienced team. From troubleshooting to user support, we handle technical queries efficiently.

Customer Experience in Brazil (CX)

Your customer satisfaction is our priority. We help businesses design and deliver unforgettable customer experiences that build loyalty and trust.

Customer Service Outsourcing in Portuguese

Deliver exceptional service to Portuguese-speaking customers with our native-speaking agents who ensure every interaction feels personalized and effective.

Help Desk Brazil

Streamline internal and external queries with our reliable help desk solutions, designed to tackle issues quickly and ensure smooth operations.

Back Office Services in Brazil

Focus on your core operations while we take care of essential back-end processes like data management, reporting, and administrative support.

24/7 Support

Never leave your customers waiting! We provide round-the-clock support services to ensure exceptional service delivery anytime.

Why Outsource to Brazil?

The Benefits of Brazilian Talent

  • High-Quality Workforce: Brazil boasts a young, skilled, and educated population, perfect for customer-facing roles.
  • Cost-Effective Services: Cut operational costs without compromising quality.
  • Cultural Compatibility: Brazilian agents bring warmth, empathy, and professionalism into every interaction.
  • Global Readiness: Fluency in Portuguese and English ensures seamless cross-cultural communication for global audiences.

Why the Brazilian Customer Service Market Stands Out

  • Brazil is among America’s top outsourcing destinations, thanks to its technological adoption and talented workforce.
  • The nation’s skilled bilingual professionals offer excellent communication in both English and Portuguese.
  • With over 200 million people, Brazil is a market with untapped potential, providing businesses access to a unique workforce that thrives on its welcoming culture and professionalism.
  • Work hours in Brazil often overlap with North America and Europe, providing real-time customer service for international clients.

Start Delivering Extraordinary Customer Experiences

Outsource your customer service functions to BPOBR and discover the undisputed benefits of working with Brazil’s vibrant and passionate talent pool.

Hello!

Say "Hi" to us!

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Ask For a Quote

hello@bpobr.site